This policy explains what personal data 345w collects when you use the platform, why we collect it, how it is stored and protected, and what rights you have over your own information.
These cards give you a quick overview of the most important privacy commitments on 345w. The full policy text follows below — please read it in full, as these summaries are for quick reference only.
345w collects the personal data necessary to operate your account, process PKR transactions and verify your identity. We do not collect data for the sake of it, and we do not build marketing profiles to sell to third parties.
We do not sell, rent or trade your personal information to any third party for commercial purposes. Where we share data — for example with payment processors like JazzCash or Easypaisa — it is strictly to deliver the service you signed up for.
Account data and payment information are protected using industry-standard encryption. Passwords are stored in hashed form and are never visible to 345w staff. Access to personal data is restricted to authorised personnel only.
You can request access to the personal data we hold about you, ask for corrections, or request deletion of your account and associated data at any time by contacting the 345w support team.
We use cookies to keep your session active, remember your preferences and understand how the platform is used. We do not use cookies to track your activity across unrelated third-party websites.
If you receive promotional emails or platform notifications from 345w, you can opt out at any time. Transactional communications — such as withdrawal confirmations and account alerts — will continue regardless of marketing preferences.
This Privacy Policy applies to all individuals who register an account on 345w, visit the 345w website, or interact with the platform in any way — including browsing without an account, contacting support, or participating in any promotional activity.
By using 345w, you confirm that you have read this Privacy Policy and understand how your personal data will be handled. This policy should be read alongside the 345w Terms and Conditions and the Responsible Gaming Policy, all of which form part of the overall agreement between you and the platform.
If you are using 345w on behalf of another person — for example, assisting a family member — please ensure that person is also aware of this policy and has consented to their data being handled in the manner described here.
The data we collect falls into three broad categories: information you provide directly, information generated by your activity on the platform, and technical information collected automatically.
Most of the data we hold about you comes directly from you — through the registration process, the identity verification process, and your ongoing use of the platform. Some data is generated automatically as a natural result of using the platform.
We may also receive limited data from third-party payment processors — for example, confirmation that a JazzCash or Easypaisa transaction has been completed — but we do not receive full financial account details from these providers beyond what is necessary to match a transaction to your 345w account.
We do not purchase personal data lists from brokers or other third parties, and we do not enrich our records with data sourced from social media platforms or other external databases.
Everything we do with your data has a purpose, and we only use data where we have a legitimate reason to do so. The table below summarises the main purposes:
| Purpose | Why It's Necessary |
|---|---|
| Account creation and management | To set up and maintain your 345w account and allow you to log in securely. |
| Identity and age verification | To confirm you are 18 or older and that the account belongs to a real person with accurate details. |
| Processing PKR deposits and withdrawals | To route payments correctly to and from your JazzCash, Easypaisa, Raast, bank or card account. |
| Game and bet settlement | To credit winnings, apply VIP cashback, settle cricket bets and fish game results correctly. |
| Fraud prevention and security | To detect duplicate accounts, suspicious activity, and protect accounts from unauthorised access. |
| Customer support | To respond to your queries, investigate complaints and resolve account issues effectively. |
| Responsible gaming | To honour deposit limits, self-exclusion requests, and session management settings you have chosen. |
| Platform improvement | To understand how the platform is used and make it better — fixing issues, improving navigation, and expanding features. |
| Marketing communications (opt-out) | To send you promotional offers and platform news where you have not opted out of receiving them. |
345w does not sell personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
Your personal data is stored on secure servers with access controls limiting who can view or modify it. All data transmitted between your device and the 345w platform is encrypted in transit using current industry-standard protocols.
Passwords associated with your account are stored in an irreversible hashed format — meaning even 345w staff cannot see your password. This is why the recovery process involves resetting your password rather than retrieving it.
We apply access controls internally so that only staff members who genuinely need access to personal data — for example to resolve a support query — can view it, and only to the extent needed for that specific task.
While we take all reasonable technical precautions, no system is entirely immune to security incidents. In the unlikely event of a data breach that could affect your account, we will notify you as promptly as possible and take immediate steps to contain and address the incident.
We keep your personal data for as long as your account is active. If you close your account, we will retain certain data for a period after closure — typically several years — for legitimate purposes including fraud prevention, dispute resolution and legal compliance.
Financial transaction records are retained for a longer period where required by applicable record-keeping obligations. After the applicable retention period expires, data is securely deleted or anonymised.
If you request deletion of your account and the associated data, we will action that request and confirm what data — if any — must be retained for legal or compliance reasons that override your deletion request. In most cases, the majority of your personal data will be deleted within a reasonable period following your request.
345w uses cookies and similar browser-based technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device by your browser.
The types of cookies we use include:
We do not use cookies that track your activity across third-party websites unrelated to 345w. If your browser or device settings allow you to manage or block non-essential cookies, you can do so, though this may affect some platform functionality.
You have a number of rights relating to the personal data 345w holds about you. These rights can be exercised by contacting the support team:
You can request a copy of the personal data we hold about you. We will provide this within a reasonable period of your request.
If any personal data we hold is inaccurate or out of date, you can ask us to correct it. Account details can also be updated directly within your account settings.
You can request deletion of your account and personal data. Certain records may be retained where we have a legal obligation to do so, and we will explain what those are if applicable.
You can object to us processing your data for marketing purposes at any time. We will stop sending promotional communications when you opt out.
You can request your account data in a structured, commonly used format so you can take it elsewhere if you choose to do so.
In certain circumstances, you can ask us to restrict how we use your data — for example while a correction request is being reviewed.
345w is strictly an adult platform intended for users aged 18 and over. We do not knowingly collect personal data from minors. If you are under 18, you must not register or use this platform.
If a parent or guardian believes their child has registered an account on 345w, they should contact support immediately. Upon confirmation, the account will be closed, the minor's data deleted, and any funds reviewed in accordance with our standard procedures for underage account closures.
Age verification is carried out as part of the account approval and withdrawal process. If age cannot be verified to our satisfaction, account access will be suspended pending the completion of the verification process.
From time to time, 345w may send you promotional communications about platform offers, VIP bonuses, cricket betting promotions or new game releases. These communications will only be sent where you have not opted out of receiving them.
You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support. Opting out of marketing will not affect transactional communications — you will still receive account confirmations, withdrawal notifications and security alerts, as these are essential to managing your account.
We do not send spam. We do not share your contact details with third-party marketing companies. Any promotional communication you receive will come directly from 345w through the contact details registered to your account.
345w may update this Privacy Policy from time to time. When changes are made, the revised policy will be published on this page with an updated effective date. Continued use of the platform after an update constitutes your acknowledgement of the revised policy.
For significant changes that materially affect your rights or how we handle your data, we will make reasonable efforts to notify active account holders via the contact details registered to their account before the changes take effect.
We encourage you to check this page periodically so you remain informed about how 345w handles your personal data. The current version of this policy is always the version that applies to your use of the platform.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, you can reach the 345w team through the in-platform live chat or by email at:
Privacy-related requests will be acknowledged within two business days. We aim to resolve most requests within fourteen business days, though complex cases may take longer — in which case we will keep you updated on progress.
Cricket betting on PSL and T20 internationals, fish games, live casino and slots — all in PKR via JazzCash, Easypaisa, Raast or bank transfer. Register free in under two minutes. Your personal data is handled exactly as this policy describes.
By registering you confirm you are 18 or older and accept the 345w Terms and Conditions and this Privacy Policy.
Your data. Protected. Always.